This policy explains how the Customer ("you") can cancel a paid plan of the Nolimit Ads Manager platform, when the cancellation takes effect, and what happens to your workspace and data afterwards.

This policy forms part of the Terms of Service and should be read together with the Refund Policy.

This policy applies to paid plans of Nolimit Ads Manager (currently Basic, Growth and Enterprise). Where a signed commercial agreement contains its own notice period or cancellation terms, that agreement prevails for the Customer that signed it.

The trial plans (30-Day Free and Starter, 7 days) carry no plan fee. If you want to close a workspace that is on a trial entirely, follow the process on the "User Data Deletion" page.

You can cancel a paid plan at any time from Settings → Billing in the Nolimit Ads Manager platform: select Cancel subscription, then confirm. No email or phone call is needed.

After you confirm, the Billing page shows the date your plan ends and we send a confirmation email to the workspace owner straight away.

If you cannot sign in to the platform, email support@nolimitadsmanager.com from the workspace owner's address with the workspace name. The cancellation counts from the time we receive your email, and we confirm it within 2 business days.

A cancellation made at any time before the renewal date takes effect at the end of the billing cycle you have already paid for. You keep full access to the paid features until that date, and the plan does not renew.

No plan fee is charged during the trial period of 30-Day Free or Starter (7 days).

Fees already paid for the current cycle are not refunded on a pro-rata basis, except in the cases described in the Refund Policy.

When the paid cycle ends, the paid features of your plan are switched off. Your workspace, members and operational data are kept in accordance with the Privacy Policy, so you can come back at any time.

We recommend exporting any reports you need before the cycle ends.

If you want the workspace and all of its data deleted, follow the process on the "User Data Deletion" page.

You can reactivate a paid plan at any time from Settings → Billing.

You do not need to cancel in order to change plans. You can upgrade, downgrade or change your billing term from Settings → Billing.

An upgrade takes effect as soon as the new plan is activated. A downgrade takes effect from the next billing cycle; the price difference for the current cycle is not refunded, as set out in the Refund Policy.

Nolimit may suspend or terminate a plan in the cases set out in section 8 of the Terms of Service, including a breach of the Terms or of the policies of a third-party advertising platform. In those cases no refund is issued.

If Nolimit discontinues the service or terminates a plan for a reason other than a breach by the Customer, we notify the workspace owner in advance and refund the unused portion of the paid cycle on a pro-rata basis.

Nolimit may update this policy to reflect changes in its products, payment methods or applicable law. Material changes are communicated to the workspace owner via the registered email or an in-product notice at least 14 days before they take effect.

For questions about your plan or a cancellation, please contact:

NOLIMIT GROUP LLC

1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States

Email: support@nolimitadsmanager.com

Phone: +84 85 622 6879

For questions about the Terms of Service or other legal matters, please email legal@nolimitadsmanager.com.