This policy explains how the Customer ("you") can cancel a paid plan of the Nolimit Ads Manager platform, when the cancellation takes effect, and what happens to your workspace and data afterwards.

This policy forms part of the Terms of Service and should be read together with the Refund Policy.

This policy applies to paid plans of Nolimit Ads Manager (currently Growth and Enterprise). Where a signed commercial agreement contains its own notice period or cancellation terms, that agreement prevails for the Customer that signed it.

The Starter plan is free and has no billing cycle, so there is nothing to cancel. If you want to close a Starter workspace entirely, follow the process on the "User Data Deletion" page.

Cancellation is handled by the Nolimit team. To cancel, send a request to support@nolimitadsmanager.com from the email address registered as the workspace owner. Please include:

• The workspace name and the plan you are cancelling;
• Optionally, the reason for cancelling — this helps us improve the platform.

We confirm receipt within 2 business days. Your plan is not cancelled until you receive our written confirmation, so if you have not heard from us within that time, please contact us again.

A cancellation takes effect at the end of the billing cycle that has already been paid. You keep full access to the paid features until that date, and the plan does not renew afterwards.

Fees already paid for the current cycle are not refunded on a pro-rata basis, except in the cases described in the Refund Policy.

To make sure the next renewal is not charged, send your request at least 15 days before the current cycle ends, as set out in section 5 of the Terms of Service. Requests received after that point are still honoured, but if the renewal has already been charged, the plan ends at the close of that renewed cycle.

When the paid cycle ends, the paid features of your plan are switched off. Your workspace, members and operational data are kept in accordance with the Privacy Policy, so you can come back at any time.

We recommend exporting any reports you need before the cycle ends.

If you want the workspace and all of its data deleted, follow the process on the "User Data Deletion" page.

You can reactivate a paid plan at any time by contacting support@nolimitadsmanager.com.

You do not need to cancel in order to change plans. To move to a different plan or billing term, contact us at support@nolimitadsmanager.com.

An upgrade takes effect as soon as the new plan is activated. A downgrade takes effect from the next billing cycle; the price difference for the current cycle is not refunded, as set out in the Refund Policy.

Nolimit may suspend or terminate a plan in the cases set out in section 8 of the Terms of Service, including a breach of the Terms or of the policies of a third-party advertising platform. In those cases no refund is issued.

If Nolimit discontinues the service or terminates a plan for a reason other than a breach by the Customer, we notify the workspace owner in advance and refund the unused portion of the paid cycle on a pro-rata basis.

Nolimit may update this policy to reflect changes in its products, payment methods or applicable law. Material changes are communicated to the workspace owner via the registered email or an in-product notice at least 14 days before they take effect.

To cancel a plan or ask about your subscription, please contact:

Nolimit Management

Email: support@nolimitadsmanager.com

For questions about the Terms of Service or other legal matters, please email legal@nolimit.dev.