Nolimit Terms of Service

These terms govern the relationship between Nolimit Management ("Nolimit", "we", "us") and the user ("Customer", "you") that uses the Nolimit Ads Management platform, the Nolimit Connection extension and related products and services.

By registering an account, connecting the extension, enabling sync or continuing to use the service, the Customer is deemed to have read, understood and agreed to be bound by these terms. If the Customer accepts these terms on behalf of an organization, the Customer represents that they have the authority to bind that organization to these terms.

1. Scope of service

Nolimit Ads Management is an ad-account management platform for agencies and media teams. The platform offers the following groups of features: ad-account orchestration, risk monitoring, role-based access control, ad-finance management and audit logging.

Some features are delivered through the Nolimit Connection browser extension, which acts as a bridge that syncs data between the Customer's browser and the workspace.

Nolimit may adjust, add to or temporarily disable parts of the service in order to perform maintenance, ship upgrades or comply with the policies of third-party advertising platforms, including but not limited to Meta.

2. Accounts and workspaces

Each organization that uses the service operates within a workspace. The workspace owner is responsible for assigning member permissions, controlling the scope of access and ensuring that invited members comply with these terms.

The Customer is responsible for providing accurate registration information, securing credentials and notifying Nolimit immediately upon discovering any unauthorized access. All activity originating from an authenticated session is treated as having been performed by the Customer.

Nolimit may require additional identity verification for high-impact actions, including changing the sign-in email, disconnecting integrations, deleting a workspace or exporting a large volume of data.

3. Acceptable use

The Customer agrees to use the service only for lawful activities, in compliance with the laws of Vietnam, the laws of the jurisdictions in which the Customer operates and the policies of third-party advertising platforms — in particular the Meta Platform Terms and Meta Advertising Policies.

The Customer must not use the service to:

  • Run ads for content prohibited by applicable law or by the policies of the underlying advertising platform;
  • Circumvent the moderation, fraud-detection or rate-limiting controls of any third party;
  • Exploit vulnerabilities, scan, reverse engineer or otherwise interfere with Nolimit's infrastructure;
  • Share access with people outside of the Customer's organization beyond the access-control mechanisms the platform already provides.

Nolimit may suspend or revoke access if it detects activity that contradicts these terms, and will retain an audit log of the relevant actions for any legal request that may arise.

4. Intellectual property and data

All user interface, source code, branding, documentation, data models and algorithms that constitute the platform are owned by Nolimit Management or by the third parties that license them to Nolimit.

The operational data the Customer uploads into the workspace remains the property of the Customer's organization. Nolimit processes that data only to provide the service within the scope set out herein.

The Customer grants Nolimit a non-exclusive, revocable license to process the operational data described above for the purposes of: providing, operating and improving the quality of the service; producing aggregated and anonymized analytics; maintaining the integrity of the platform and complying with applicable law.

5. Billing and renewal

Certain features are made available under a paid plan. The applicable fees, billing cycles and other commercial terms are set out in the order form or commercial agreement signed between the two parties.

Unless agreed otherwise, the subscription automatically renews at the end of each billing cycle. The Customer may request non-renewal by sending written notice to sales@nolimit.dev at least 15 days before the end of the current cycle.

Fees that have already been paid are not refunded pro rata for the unused portion of the cycle, except where Nolimit terminates the service for a reason other than breach by the Customer.

6. Privacy

The way Nolimit collects, processes, stores and protects the Customer's information is described in detail in the Privacy Policy. By agreeing to these terms, the Customer also confirms that they have read and agreed to the Privacy Policy.

The process and timelines for account-deletion and data-deletion requests are described on the "User Data Deletion" page.

7. Limitation of liability

The service is provided on an "as-is" basis. Nolimit makes its best effort to maintain the availability, accuracy and security of the platform but does not guarantee that the service will be uninterrupted, error-free or perfectly suited to every specific use case.

To the maximum extent permitted by applicable law, Nolimit's aggregate liability arising out of or related to the use of the service will not exceed the total fees actually paid to Nolimit during the twelve (12) months immediately preceding the event giving rise to the claim.

Nolimit is not liable for any indirect, consequential, lost-revenue, lost-profit or lost-data damages arising from the acts of third parties (including the upstream advertising platforms), any deactivation or restriction imposed on the Customer's ad accounts by an upstream advertising platform, or the Customer's use of the service in breach of these terms.

8. Suspension and termination

Nolimit may suspend or terminate the Customer's access to the service if: the Customer breaches these terms; the Customer's activity violates the policies of a third-party advertising platform in a way that exposes Nolimit to legal risk; or a competent public authority requires it.

The Customer may terminate use of the service at any time by sending a workspace- and account-deletion request to privacy@nolimit.dev. Once termination is confirmed, the operational data is processed in accordance with the procedure described on the "User Data Deletion" page.

9. Changes to these terms

Nolimit may update these terms from time to time to reflect changes in its products, services, technical requirements or applicable law. Material changes will be communicated to the workspace owner via the registered email, via an in-product notice or via another suitable channel, at least 14 days before they take effect.

Continued use of the service after the updated terms take effect constitutes acceptance of the updated version.

10. Governing law and dispute resolution

These terms are governed by and construed in accordance with the laws of Vietnam.

Any dispute arising out of or in connection with these terms shall first be resolved by the two parties through negotiation and mediation. If the parties fail to reach an agreement, the dispute shall be referred to the competent court in Vietnam for resolution.

11. Contact

All questions about these terms, requests to negotiate bespoke contractual terms or legal notices should be sent to:

Nolimit Management

Email: legal@nolimit.dev

For help with your account, day-to-day platform operations or technical issues, please use the in-product support channel or email support@nolimit.dev.

Need custom terms for your organization?

The Nolimit team is ready to work with your legal and procurement teams to put a tailored MSA, DPA and SLA in place that fits the scale of your operations.